Looking for Lean Coaching? Join me at the 2013 TWI Summit!
1) Important Steps advance the work,
2) Writing Job Breakdown Sheets increases your observation skills,
3) These are skills that help us to learn lean character traits...YES, you can teach an old dog new tricks!
These discoveries have helped me evolve from doing walkabouts (MBWA) to doing genba walks (observing problems) to what I call "Coachabouts" and how TWI skills can help you learn the behaviors needed to make your lean transformation, well, actually a transformation.
Sign up for the TWI Summit and use the code, "LUND" to take 10% off your registration fee. See you there!